uh oh (advice and prayers needed ha ha)

[JDsnewwatch]

I think my GMT is headed to the RSC. I have my watches in a rotation. I typically wear this particular one once or twice per month so it really does get minimal wear. I took it out of the watch box on Friday afternoon and gave it a very gentle shake (always a thrill when these Rolexes just spring to life). I adjusted the time and gave it a few winds and then I felt a little pop.

Now, nothing. Time is standing still. I can still adjust the time, but the watch does not run. I'm not a watchmaker, but if I had to guess, my money would be on the mainspring.

The watch is a 116710, from 2008. I bought it around 2019 from Bobs. I'm going to send it to RSC in NY.

Am I missing anything?

FWIW, I know things happen. Machines break and life moves on. I'm sharing this info because there have been posts touting Rolexes as indestructable. I have been collecting for years, and this is my first repair. Sometimes, winding a watch can lead to a $1500.00 repair.

[hutch300]

Oh it won't be that bad. Do you have a local independent?

You broke the mainspring and that would be replaced at service anyway. Don't sweat it.

[MrGoat]

Rik Dietel @ Timecare Inc.

He is the man and does exceptional work. Shouldn’t even be $1000 unless prices have gone up.

Also, bare in mind. Bobs may have sold you the watch and not done a service on it. These watches are not indestructible but they’re a lot tougher than most other automatics out there. My sub wasn’t serviced for 23 yrs give or take.


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[Joearch]

Why not RCS? Nice to have Rolex 2 year warranty.

[Fleetlord]

RSC only

[hutch300]

For movement work and no crazy parts an indepent is great. RSC will be fine too - might cost more though. Still I wouldn't worry.

[JDsnewwatch]

Agree with RSC only. This is not a vintage watch.

[brandrea]

Originally Posted by Joearch

Why not RCS? Nice to have Rolex 2 year warranty.

I agree Joe

[Harry-57]

I've had two Rolex mainsprings go on me. Different watches. It's an easy fix. My AD took care of both under warranty.

[watchluvr4ever]

Dallas RSC

[JSolution]

There’s a very common issue with these early movements on the 116710ln. I had it happen to me, sounds like the same thing. Was a very easy and cheap fix by an independent.

[enjoythemusic]

Bummer, and +1 RSC Dallas

[Snowballs]

RSC for the win

[alphadweller]

A service after 15 years will do it good. RSC only and 2 years warranty. Money well spent.

[JDsnewwatch]

Agreed. I was sharing the news with my spouse and I was able to justify having a collection of notable watches. I felt rather smug, and all I got in return was an eye-roll LOL

So, until this gets sorted out, the rotation is down by one. Ho hum.

[buknoy]

Mainspring snapped. easy fix.

[KatGirl]

Agree with most: RSC Dallas, even if more expensive. You will have a warranty.

Kat


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[Rolex1982]

RSC would be my advice

[Calatrava r]

Should be an easy fix. RSC would be my choice.

[JDsnewwatch]

It was a nice experience. Rode the elevator to the 7th floor, gave my license, filled out some paperwork, and met with an advisor to discuss the repair.

Something funny about the meeting, when I took the watch out she asked if I just had it serviced. I said no. She asked if I ever had it serviced, I said no. Then she said, "Do you ever wear this watch?" To an OCD'esqe watch collector, that's high praise.

So, here is the deal:
Full service, refinish, change the crown, tax and shipping: $1026.80 (USD)
Add-ons
Replace crystal: $143.94
Change ceramic insert on the bezel (all scratched up): $197.26 (USD)

The good news is that insurance will cover all of this (I do have a $250.00 deductible though).

All in all, will be good as new in about 2 months.

[enjoythemusic]

Cooool!

[hutch300]

Nice to see you an OP who gives updates! Curious why insurance is paying?

Originally Posted by JDsnewwatch

It was a nice experience. Rode the elevator to the 7th floor, gave my license, filled out some paperwork, and met with an advisor to discuss the repair.

Something funny about the meeting, when I took the watch out she asked if I just had it serviced. I said no. She asked if I ever had it serviced, I said no. Then she said, "Do you ever wear this watch?" To an OCD'esqe watch collector, that's high praise.

So, here is the deal:
Full service, refinish, change the crown, tax and shipping: $1026.80 (USD)
Add-ons
Replace crystal: $143.94
Change ceramic insert on the bezel (all scratched up): $197.26 (USD)

The good news is that insurance will cover all of this (I do have a $250.00 deductible though).

All in all, will be good as new in about 2 months.

[ingoodtime]

Originally Posted by JDsnewwatch

I think my GMT is headed to the RSC. I have my watches in a rotation. I typically wear this particular one once or twice per month so it really does get minimal wear. I took it out of the watch box on Friday afternoon and gave it a very gentle shake (always a thrill when these Rolexes just spring to life). I adjusted the time and gave it a few winds and then I felt a little pop.

Now, nothing. Time is standing still. I can still adjust the time, but the watch does not run. I'm not a watchmaker, but if I had to guess, my money would be on the mainspring.

The watch is a 116710, from 2008. I bought it around 2019 from Bobs. I'm going to send it to RSC in NY.

Am I missing anything?

FWIW, I know things happen. Machines break and life moves on. I'm sharing this info because there have been posts touting Rolexes as indestructable. I have been collecting for years, and this is my first repair. Sometimes, winding a watch can lead to a $1500.00 repair.

I had a full service on my 116710ln which I purchased new in 2009. It got new gasgets, full service, light polish etc at a local watchmaker and was 632.00 so Rolex would probably be closer to 1K usd.

[Olive Drab]

What insurance broker do you have your policy with?

[JDsnewwatch]

Jewelers Mutual, my policy covers breakage. Never had to exercise a policy before, so I was very skeptical about this. I called the claims phone number, told them what happened, and they were champions about it.

With them, you have a few options. You can go to one of their jewelers and they will pay them directly. OR You can go to Rolex for example and I pay first. I then send in the invoice and they reimburse me.

[Charlie9328]

i just recently invested 1100.00 27 year old sub. RSC, full movement service, new crystal, new crown, new hands and polish. nice pouch and box , and 2 year warranty card. fast turn around time

[noshame]

Originally Posted by JDsnewwatch

It was a nice experience. Rode the elevator to the 7th floor, gave my license, filled out some paperwork, and met with an advisor to discuss the repair.

Something funny about the meeting, when I took the watch out she asked if I just had it serviced. I said no. She asked if I ever had it serviced, I said no. Then she said, "Do you ever wear this watch?" To an OCD'esqe watch collector, that's high praise.

So, here is the deal:
Full service, refinish, change the crown, tax and shipping: $1026.80 (USD)
Add-ons
Replace crystal: $143.94
Change ceramic insert on the bezel (all scratched up): $197.26 (USD)

The good news is that insurance will cover all of this (I do have a $250.00 deductible though).

All in all, will be good as new in about 2 months.

Glad it all worked out, OP. Curious though, I thought ceramic inserts are scratch-proof (or nearly scratch-proof).

[JDsnewwatch]

Originally Posted by noshame

Glad it all worked out, OP. Curious though, I thought ceramic inserts are scratch-proof (or nearly scratch-proof).

Glad you asked.. yes, the ceramic part IS highly scratch resistant. The platinum parts on the bezel (the triangle where a lume blob should be (don't hate me) and the numbers) are very susceptible to scratching. And when they do get marked up, it's hard to see anything else.

[JDsnewwatch]

I just paid the invoice on my watch, here are the details.

Prices in US Dollars
$850.00 Complete overhaul, refinish bracelet, refinish case
$48.00 Replace crown - CRN ASM GSK 704 ST - x1
$135.00 Replace Crystal - CRS D29.5 EP1.8 SSA ARFL CYC 9.19 ARFL -x1
$185.00 Replace disk for bezel - INS 116710 CER 24H Blac Grey - x1
$65.00 Shipping costs

Service / Supplies total $ 1218.00
$85.00 Sales tax

$1368.00 Invoice total

Dropped off at RSC on July 14th
Received quote on July 14th (approved)
Paid invoice on August 9th
Expecting delivery next week.
So, in and out, about a month for everything. I'll post pictures when it gets delivered.


This will be shipped via fedex next day.
The good news is that I am out of pocket $250.00 due to my deductible. The rest is getting covered by my insurance.

[KatGirl]

Can’t wait to see the pics.

Kat


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