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cursto · 2 September 2009, 05:38 PM

Someone please comment on an internet dealer that offers Brand new with box and paperwork and Original 2 Years International Manufacturer's Warranty. Most dealers on internet do not offer a warranty card with their watches. Instead they give you an "in-house" warranty good for 2 years or so.

Is this international warranty valid when you purchase from an internet retailer?

Thanks for any help you can give.

valentine · 2 September 2009, 06:28 PM

check out alan furman. GOOD people. and HONEST. give them a call.

unclesallie · 2 September 2009, 07:43 PM

are you talking about a rolex? if you are, the rolex warranty only applies if you buy the rolex from an Authorized Dealer(AD). If you get a warranty from an internet dealer which is 'international' that's fine, but understand, it's only as good as the company you're buying from, and you need to do thorough research on the company before you buy. If you're not sure, don't do it...and the warranty is only one issue: is the 'rolex' they're trying to sell you authentic?

If not you'll be just like this after you spend your money:

JIMHO, BE CAREFUL.

R1@160@alltimes · 2 September 2009, 09:40 PM

You can't go wrong with purchasing from a reputable seller here on TRF (warranty card and all)

Wink · 2 September 2009, 11:31 PM

I can recommend Alan Furman without reservation. Of course, they warranty the watches themselves.

Wink

diablojota · 2 September 2009, 11:50 PM

I recommend Swiss Luxury as well. Bought my dad's watch from there and had some friends purchase from them as well. Everyone was very happy with both the prices and the service.

Tools · 3 September 2009, 01:04 AM

No..

Rolex does not sanction Internet sales by Authorized Dealers.. Even though you have all the paperwork in hand, this does not mean that the warranty will be honored.

In the US, they have many source codes flagged... you will be asked to produce an invoice to prove you bought the watch at an AD before they will honor the factory warranty.

cursto · 3 September 2009, 04:14 AM

Great to have such a wealth of information at my fingertips.

You guys are an irreplaceable vast pool of knowledge!

genniesM · 3 September 2009, 04:37 AM

Does anyone have experience with Stein Diamonds? They sell on internet and also have showroom in LA downtown. The warranty is two years from Rolex and "in-house" lifetime warranty after the two years passed, according to them.

haakon59 · 3 September 2009, 07:02 AM

There are a few good Internet dealers--Alan Furman, SWS, and the sellers on this forum, and even some others. I tend to be suspicious of dealers who try to pretend they are offering an official warranty when they in reality are not.

nektar · 3 September 2009, 07:31 AM

take it from the people in trf or ad

unclesallie · 3 September 2009, 07:54 AM

Quote:

Originally Posted by Tools

No..

Rolex does not sanction Internet sales by Authorized Dealers.. Even though you have all the paperwork in hand, this does not mean that the warranty will be honored.

In the US, they have many source codes flagged... you will be asked to produce an invoice to prove you bought the watch at an AD before they will honor the factory warranty.

oops...Da Man has spoken. I'd listen up if I were you!

(and I'm not kiddin!)

Tools · 3 September 2009, 09:04 AM

Quote:

Originally Posted by genniesM

Does anyone have experience with Stein Diamonds? They sell on internet and also have showroom in LA downtown. The warranty is two years from Rolex and "in-house" lifetime warranty after the two years passed, according to them.

Stein Diamonds is not an Authorized Dealer for Rolex watches and cannot give you a legitimate "two years from Rolex" warranty...... Only Authorized Dealers can provide a legitimate Rolex Warranty..

If that is what they tell you, then they are playing with words and their "warranty" is likely completely in-house.

But don't take my word for it...Call Rolex...... it's just a phone call and they will answer the phone... or write them.. It's only a stamp..

rspike · 3 September 2009, 10:20 AM

so where to buy ?

Mike B · 3 September 2009, 02:06 PM

Quote:

Originally Posted by rspike

so where to buy ?

It's best to buy from an AD in your area IMO.

Tools · 3 September 2009, 02:28 PM

Quote:

Originally Posted by rspike

so where to buy ?

You can buy any place that you want to....... Just be aware of what you are getting..

Officially, Rolex only sells through Authorized Dealers in major market brick and mortar stores... they do not advertise or sell on the Internet.

If you're buying it on the 'net or any other way, it is not an authroized sales agent.......... check references..........

2 September 2009, 05:38 PM	#1
cursto "TRF" Member Join Date: Jul 2008 Real Name: Curtis Stone Location: Destin, Fl Watch: Rolex Submariner Posts: 20	Thoughts on buying new from internet dealer Someone please comment on an internet dealer that offers Brand new with box and paperwork and Original 2 Years International Manufacturer's Warranty. Most dealers on internet do not offer a warranty card with their watches. Instead they give you an "in-house" warranty good for 2 years or so. Is this international warranty valid when you purchase from an internet retailer? Thanks for any help you can give.

2 September 2009, 09:40 PM	#4
R1@160@alltimes "TRF" Member Join Date: Jul 2009 Location: USA Watch: ♛ Posts: 4,408	You can't go wrong with purchasing from a reputable seller here on TRF (warranty card and all) __________________

2 September 2009, 11:50 PM	#6
diablojota "TRF" Member Join Date: Mar 2006 Real Name: Frank Location: Chattanooga, TN Watch: SS Submariner Date Posts: 4,042	I recommend Swiss Luxury as well. Bought my dad's watch from there and had some friends purchase from them as well. Everyone was very happy with both the prices and the service. __________________ RTFT - Read The Friggin' Thread FcB

3 September 2009, 01:04 AM	#7
Tools TRF Moderator & 2025 Titanium Yacht-Master Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,686	No.. Rolex does not sanction Internet sales by Authorized Dealers.. Even though you have all the paperwork in hand, this does not mean that the warranty will be honored. In the US, they have many source codes flagged... you will be asked to produce an invoice to prove you bought the watch at an AD before they will honor the factory warranty. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

3 September 2009, 04:14 AM	#8
cursto "TRF" Member Join Date: Jul 2008 Real Name: Curtis Stone Location: Destin, Fl Watch: Rolex Submariner Posts: 20	Much thanks Great to have such a wealth of information at my fingertips. You guys are an irreplaceable vast pool of knowledge!

2 September 2009, 06:28 PM	#2
valentine Banned Join Date: Jul 2008 Real Name: Justin Location: Baltimore, MD Watch: TT Diamond DJ Posts: 2,809	check out alan furman. GOOD people. and HONEST. give them a call.

2 September 2009, 07:43 PM	#3
unclesallie "TRF" Member Join Date: Aug 2007 Real Name: dan Location: Pennsylvania Watch: keystone pocket Posts: 5,917	are you talking about a rolex? if you are, the rolex warranty only applies if you buy the rolex from an Authorized Dealer(AD). If you get a warranty from an internet dealer which is 'international' that's fine, but understand, it's only as good as the company you're buying from, and you need to do thorough research on the company before you buy. If you're not sure, don't do it...and the warranty is only one issue: is the 'rolex' they're trying to sell you authentic? If not you'll be just like this after you spend your money: JIMHO, BE CAREFUL.

2 September 2009, 11:31 PM	#5
Wink Member Join Date: Apr 2009 Location: South Carolina Posts: 84	I can recommend Alan Furman without reservation. Of course, they warranty the watches themselves. Wink

3 September 2009, 04:37 AM	#9
genniesM "TRF" Member Join Date: Jun 2009 Location: pasadena Posts: 2	Does anyone have experience with Stein Diamonds? They sell on internet and also have showroom in LA downtown. The warranty is two years from Rolex and "in-house" lifetime warranty after the two years passed, according to them.

3 September 2009, 07:02 AM	#10
haakon59 "TRF" Member Join Date: Sep 2006 Location: Seattle Posts: 1,571	There are a few good Internet dealers--Alan Furman, SWS, and the sellers on this forum, and even some others. I tend to be suspicious of dealers who try to pretend they are offering an official warranty when they in reality are not.

3 September 2009, 07:31 AM	#11
nektar "TRF" Member Join Date: Jul 2009 Location: Louisiana Watch: 114060 Posts: 1,678	take it from the people in trf or ad

3 September 2009, 10:20 AM	#14
rspike Member Join Date: Aug 2009 Location: ny Watch: rolex gmt 2 rolex Posts: 15	so where to buy ?

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