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Old 29 December 2024, 10:20 PM   #1
Al999
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Losing time

Hi I’m a new member and I have a problem with my submariner ju003674.

Recently it has started losing time as in I wake up and it may have lost an hour or more. This morning it has lost 61/2 hours!

I wear it 24 hrs a day so it should keep time.

Any thoughts or suggestions most welcome.

Thx in advance

Al.
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Old 29 December 2024, 10:46 PM   #2
Harry-57
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Contact the Mayfair or West Malling Rolex Service Centre. They will look at it and give you a quote. Watchworks Bristol also have a good rep.
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Old 29 December 2024, 10:50 PM   #3
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Originally Posted by Al999 View Post
Hi I’m a new member and I have a problem with my submariner ju003674.
Welcome. What is the reference number of your Submariner and how old is it?
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Old 29 December 2024, 10:50 PM   #4
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Quote:
Originally Posted by Al999 View Post
Hi I’m a new member and I have a problem with my submariner ju003674.

Recently it has started losing time as in I wake up and it may have lost an hour or more. This morning it has lost 61/2 hours!

I wear it 24 hrs a day so it should keep time.

Any thoughts or suggestions most welcome.

Thx in advance

Al.
Never ever heard of any Rolex watch loosing that amount of time ever,but wait for the loosing time police to chime in.
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Old 29 December 2024, 11:05 PM   #5
brandrea
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Welcome to the forum.

Give it a full manual wind (40+ complete clockwise, 360 turns of the crown). Then see if the watch still loses time.

True story, I have a friend who owns a 5 digit sub date but wears it sparingly. He told me it was losing time and given the age of the watch he sent it in for a full service. He told, me that after he got the watch back it was still losing time ….

Turns out that all this time, he didn’t know about giving the watch a full wind before wearing it
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Old 29 December 2024, 11:32 PM   #6
Al999
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Welcome. What is the reference number of your Submariner and how old is it?
11661OLN & it was purchased 23/05/2013
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Old 29 December 2024, 11:32 PM   #7
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Originally Posted by brandrea View Post
Welcome to the forum.

Give it a full manual wind (40+ complete clockwise, 360 turns of the crown). Then see if the watch still loses time.

True story, I have a friend who owns a 5 digit sub date but wears it sparingly. He told me it was losing time and given the age of the watch he sent it in for a full service. He told, me that after he got the watch back it was still losing time ….

Turns out that all this time, he didn’t know about giving the watch a full wind before wearing it
Start here.
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Old 29 December 2024, 11:47 PM   #8
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Contact the Mayfair or West Malling Rolex Service Centre. They will look at it and give you a quote. Watchworks Bristol also have a good rep.
Quote:
Originally Posted by Al999 View Post
11661OLN & it was purchased 23/05/2013
For an 11.5 year old watch, this is your answer.
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Old 29 December 2024, 11:58 PM   #9
Dirt
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Quote:
Originally Posted by Al999 View Post
Hi I’m a new member and I have a problem with my submariner ju003674.

Recently it has started losing time as in I wake up and it may have lost an hour or more. This morning it has lost 61/2 hours!

I wear it 24 hrs a day so it should keep time.

Any thoughts or suggestions most welcome.


Thx in advance

Al.
I assume it's only started to do this recently. Other than that it has run well for you over the years.

Given it's age and the chance that it has never been serviced and worn 24/7 i would simply start there.
Giving it a full manual wind may be helpfull in the very short term as i imagine the Automatic winding function is not working properly, but the solution to the underlying problem is inevitably going to be to have it serviced properly.
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Old 30 December 2024, 12:00 AM   #10
Al999
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For an 11.5 year old watch, this is your answer.
I don’t understand you. I have cheaper and older watches that don’t do this!
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Old 30 December 2024, 12:01 AM   #11
Al999
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I assume it's only started to do this recently. Other than that it has run well for you over the years.

Given it's age and the chance that it has never been serviced and worn 24/7 i would simply start there.
Giving it a full manual wind may be helpfull in the very short term as i imagine the Automatic winding function is not working properly, but the solution to the underlying problem is inevitably going to be to have it serviced properly.
Thanks for your reply and I will definitely get it serviced l
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Old 30 December 2024, 12:04 AM   #12
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I don’t understand you. I have cheaper and older watches that don’t do this!
Now don't be silly.
Those other watches possibly don't spend as much time on your wrist.
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Old 30 December 2024, 12:22 AM   #13
Al999
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Now don't be silly.
Those other watches possibly don't spend as much time on your wrist.
Yeah you’re right, sorry for my remark 😔
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Old 30 December 2024, 12:26 AM   #14
Calatrava r
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I would put the watch in for service.
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Old 30 December 2024, 12:49 AM   #15
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Every automatic owner should be able to do a very easy “power reserve test” to get an idea of how healthy their watch is running.

First. Wind the watch up at least 50 to 60 times and set to time to an atomic clock to the second.

Second. Let the watch rest in a position on your dresser or nightstand where you can monitor its time without touching the watch..

Third. The idea is to see how long the watch will run fully wound in a stationary position while keeping track of its time every 12 hours.

This test will reveal its mainspring health, which is its power reserve as well as its general timekeeping. If you find your watch stops at half of its reported power reserve, then it’s time for a service.

For the OP, your watch should run around 40 hours minimum or 48hr optimally per spec. It should keep good time for about 30 hours into the test then start to slow down noticeably before it stops.

I never send a watch in for service until I see how my watch does in a power reserve test.
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Old 30 December 2024, 12:54 AM   #16
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Quote:
Originally Posted by Al999 View Post
Hi I’m a new member and I have a problem with my submariner ju003674.

Recently it has started losing time as in I wake up and it may have lost an hour or more. This morning it has lost 61/2 hours!

I wear it 24 hrs a day so it should keep time.

Any thoughts or suggestions most welcome.

Thx in advance

Al.
I would definitely start with brandrea's recommendation and make sure it is fully wound, then see what happens.

From your opening post, it sounds like it is only losing time in the morning when you wake up? How is it running throughout the rest of the day? Perfect?

You also mentioned that you wear it 24hrs/day. Even at bedtime? Even if you do, I suspect you're not moving around constantly at night and it's probably stopping during that time? I am thinking that the problem is simply due to not being fully wound, especially if it's working fine during the rest of the day. Please keep us updated.
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Old 30 December 2024, 01:50 AM   #17
Kevin of Larchmont
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Try the simple, obvious and free things before you send it in for service.

Historically, how often have you wound the watch?
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Old 30 December 2024, 02:20 AM   #18
Al999
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Originally Posted by Kevin of Larchmont View Post
Try the simple, obvious and free things before you send it in for service.

Historically, how often have you wound the watch?
Never because I didn’t know I could until I received the comments on here!
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Old 30 December 2024, 02:28 AM   #19
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Based on the year and the fact that it has never been serviced before, service it.
The amount of lost time is too much, try a reset? Allow it to fully unwind and then fully wind it again, if the problem is still there, service it.

Take it to your watchmaker and have put on a timeograph that will show how it is running.

Cheers,
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Old 30 December 2024, 05:05 AM   #20
77T
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I don’t understand you. I have cheaper and older watches that don’t do this!

Do those cheaper, older watches have quartz movements with a battery?


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Old 30 December 2024, 06:40 AM   #21
Dirt
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Yeah you’re right, sorry for my remark 😔
It's all good

My bad.
I have neglected to welcome you to the forum in my haste to help provide a solution

Please let us know how you go with it?
Harry has given you a couple of sound recommendations as a good place to start
5 will get you 10 that as soon as they open her up they will see that your movement needs servicing. That's my bet anyway.
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Old 30 December 2024, 06:51 AM   #22
blufinz52
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Never ever heard of any Rolex watch loosing that amount of time ever,but wait for the loosing time police to chime in.
Just a minor thing: it's losing time, not loosing time. Loose means the opposite of tight.
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Old 30 December 2024, 07:12 AM   #23
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Never because I didn’t know I could until I received the comments on here!
Yep. Sounds like your watch is simply stopping when not being worn.

It is not how long you wear it, but how active you are. A watch that does not get enough activity when worn will actually stop on your wrist eventually.

Naturally, after a decade the oils will have migrated and parts worn, so it will not be as efficient as it once was. However, the initial issue is likely that it is running out of power during an inactive night.
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