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ROLEXROLEXROLEXROLEXROLEXROLEX
ROLEXROLEXROLEXROLEXROLEXROLEX
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#151 |
2024 ROLEX DATEJUST41 Pledge Member
Join Date: Nov 2016
Real Name: Chris
Location: Florida USA
Watch: 5513
Posts: 716
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#152 | |
2024 Pledge Member
Join Date: Apr 2018
Real Name: Harry
Location: England
Posts: 10,290
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Quote:
Maybe you don't have any good dealers? That's a shame. But it is no reason to make blanket assumptions. I guess HK is in another galaxy to rural South West England. |
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#153 | |
Banned
Join Date: Jul 2016
Location: The Doghouse
Watch: Ingersoll Mickey
Posts: 3,128
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Quote:
There are a lot of complaints about ADs here and it’s only fair that we also share stories about ADs that provide excellent service. |
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#154 |
"TRF" Member
Join Date: Nov 2021
Location: Washington, DC
Posts: 1,607
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If you can afford a Rolex, you’re usually able to get what you want when you want it. It leads to a sense of entitlement. So when you can’t get what you want simply because you have money, your entitlement makes it seem like bad service.
I’ve been to multiple ADs in multiple states. In every single one I’ve been treated courteously and with respect. They have all been frank and honest with me about the situation and I haven’t been pressured to buy anything. This has been consistent In the 10 or so ADs in 8 cities I’ve visited (I travel a lot for work and pop into an AD if I’m in town). These stories about rude and abusive SAs that laugh at customers is not congruous at all with my experience. |
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#155 |
"TRF" Member
Join Date: Feb 2018
Real Name: Peter Krause
Location: NC/VIR Raceway
Watch: 116520 white index
Posts: 131
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#156 | |
"TRF" Member
Join Date: Nov 2018
Real Name: Teck
Location: South East Asia
Watch: Tudor Black Bay 58
Posts: 1,846
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Quote:
I would really love to see instances of these sales people openly laughing in the face of customers as is so commonly alleged here. Sent from my iPhone using Tapatalk |
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#157 | |
"TRF" Member
Join Date: Feb 2008
Real Name: Chris
Location: .
Watch: Daytonas/Subs/GMTs
Posts: 12,609
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Quote:
One AD is a bit "too smart to talk to you" ,therefore they don't laugh at all .. ![]() |
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#158 |
"TRF" Member
Join Date: Feb 2022
Location: USA
Posts: 17
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Here's what I've gotten from all this discussion:
Rolex is doing fine and very happy and doesn't need to change anything. Customers are unhappy because they can't get watches from ADs. Customers don't want to spend $25,000 at a grey dealer for a $15,000 watch. Customers do want to spend $100,000 at an AD buying jewelery, Tudors, undesirable model Rolexes, and any other junk they don't want to get the watch they want for $15,000. There are 3 kinds of people, those who are good at math and those who aren't. Conclusion: Rolex doesn't need to change its business plan. It needs to change its advertising. For diamond covered Rolexes show rappers, pimps, and drug dealers wearing the watches while shooting each other, beating hos with coat hangers, and selling crack. For GMTs and Daytonas show Wall Street investment types smiling as they look at their Rolexes in their safes. Problem solved. |
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#159 |
Banned
Join Date: Apr 2018
Location: HOME!
Posts: 1,175
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#160 | |
"TRF" Member
Join Date: Jun 2016
Location: USA
Watch: All Rolex
Posts: 7,019
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Quote:
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#161 | |
2024 Pledge Member
Join Date: Jan 2018
Location: Florida
Watch: Sub, DJ41, GMT
Posts: 7,707
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Quote:
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#162 |
"TRF" Member
Join Date: May 2012
Location: UK
Watch: 116610LV
Posts: 236
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Rolex doesn’t need a new model - it seems to be doing rather well- it’s more a case those that buy or want to buy Rolex products need to change mindset and expectations . I include myself in that as current supply conundrum is a first world problem on what are luxury goods.
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#163 |
"TRF" Member
Join Date: Mar 2021
Location: Milky way
Watch: u wearin'?
Posts: 219
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They would not want to lose their territorial physical presence and brand name by eliminating the ADs, many of which (especially in Asia), played pivotal roles in cultivating and spreading the Rolex brand name, reputation and prestige locally and regionally over the years.
__________________
Wait to buy, buy to wait. |
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#164 |
Banned
Join Date: Jul 2019
Location: USA
Posts: 241
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#165 |
"TRF" Member
Join Date: Mar 2019
Real Name: JR
Location: USA
Posts: 67
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Then buying a Rolex will finally be as “easy” and as “fair” as buying Air Jordan’s or a PS5!
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#166 |
"TRF" Member
Join Date: Aug 2019
Real Name: Andrew
Location: USA
Watch: BLRO
Posts: 738
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Dream on
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#167 |
2024 Pledge Member
Join Date: Nov 2011
Location: Colorado
Watch: your time
Posts: 1,433
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#168 |
2024 Pledge Member
Join Date: Mar 2017
Location: United States
Watch: Rolex and Patek
Posts: 10,983
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Can't provide what you do not have enough of no matter what your business model is. The list through corporate would be much worse than at your local AD. At least you have a person to connect with at your local AD.
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